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MS slow to remove CC info - 15K points charged on stolen 360

Evil Avatar - March 14, 2008


Submitted by Tyrantt00 (819) at 1:37PM PST on March 14, 2008


After getting most of his gaming possessions and car stolen, Evil Avatar forum member OSX found that someone was purchasing several thousand MS Points under his Xbox Live gamertag. Requests to have his credit card information removed from his account revealed that it would take up to 30 days to complete such a request. Microsoft also refused to take back the points/refund the money spent on said points, suggesting that he take his issue to their credit card company.



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