I would not be to disheartened by people who see the positive of a company willing to back up its hardware with a 3 year extended (limited) warranty.
What Microsoft have done is admit a problem but not only admit but also retrospectively. Now I suspect this issue was ready to explode and they are being proactive but the fact is they nipped it in the bud.
In some respects the knowing that you can get it fixed even though it should not get broken in the first place is outweighed by the desire to have own one.
I would be suprised if we did not see a sales spike attributed to this news. This will go some way to staunch the flow of bad news but if they cannot get their act together on the customer support side this will only be short lived.
3
I would not be to disheartened by people who see the positive of a company willing to back up its hardware with a 3 year extended (limited) warranty.
What Microsoft have done is admit a problem but not only admit but also retrospectively. Now I suspect this issue was ready to explode and they are being proactive but the fact is they nipped it in the bud.
In some respects the knowing that you can get it fixed even though it should not get broken in the first place is outweighed by the desire to have own one.
I would be suprised if we did not see a sales spike attributed to this news. This will go some way to staunch the flow of bad news but if they cannot get their act together on the customer support side this will only be short lived.