@apujanata, Additional post from the article : Yesterday, February 7th, Frank (Microsoft) calls to tell me he will no longer be working on my case because there is nothing he can do. I ask if he is passing me onto someone else who will handle it and he says he is not. I ask if there is anyone I can call for status updates on my issue and he says there is not. I ask him when I can expect it to be resolved and he says I quote: "hopefully sometime in 2008." I ask to speak to a supervisor and he refuses assuring me there is nothing that can be done. Apparently my issue is being handled by the "Live Team" but whoever this team is they do not talk to any department outside their own, they do not give ETAs.
If this news spread out, it might decrease sales of XBLA content, and if it is coupled by the Xbox Live problem (that happened in the past), it might also affect X360 sales.
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Additional post from the article :
Yesterday, February 7th, Frank (Microsoft) calls to tell me he will no longer be working on my case because there is nothing he can do. I ask if he is passing me onto someone else who will handle it and he says he is not. I ask if there is anyone I can call for status updates on my issue and he says there is not. I ask him when I can expect it to be resolved and he says I quote: "hopefully sometime in 2008." I ask to speak to a supervisor and he refuses assuring me there is nothing that can be done. Apparently my issue is being handled by the "Live Team" but whoever this team is they do not talk to any department outside their own, they do not give ETAs.
If this news spread out, it might decrease sales of XBLA content, and if it is coupled by the Xbox Live problem (that happened in the past), it might also affect X360 sales.